cancellations - the policy

 

Please note a period of at least 24 hours notice is required for all cancellations where possible.

(this also includes changing the appointment from a colour appointment to just a cut-and/or the number of people coming to the appointment)

 If 24 hours notice is not given to cancel an appointment a charge of 25% of missed appointment will be applied to your next appointment ( this will be at my sole discretion )

The next appointment will have to be pre-paid including the 25% fee.

 Late Cancellation = 25%(£)  + value(£) of next appointment 

 

I understand life gets in the way sometimes and can't be avoided

however I am still running a small busines so every minute counts therefore would appreciate the courtesy of a short phone call

I am very human but nowdays the dentist / beautician and even tanning salon will charge you a cancellation / Late fee

Let's work together for a harmonious relationship between client and hairdresser.